The information provided on the website is subject to change and we will always update you with the latest information when you contact us.
Information you provide to us will be treated in the strictest confidence. Please ensure any email address and contact details you provide us are private and not accessible by any third parties and that any emails you send to us are through a private router and not through public servers - we cannot be held responsible for your email privacy.
The information we provide online and from our email and Zopim enquiries are based on the information you give us. Please provide as much information as possible in order that we can assist you in the most appropriate efficient manner. It may sometimes be necessary to ask you further questions before we respond to your enquiry in full.
OpesFidelio and any of its third party contacts complies with the Data Protection Act 1998 in the UK. Outside the UK we hold your information in strictest confidence.
We will record an outline of your enquiry in a database, unless you request us not to. We do this to build up a profile of the type of questions we are asked and in case you contact us again.
We will keep records for 7 years after the last recorded contact with OpesFidelio. We review our database at least once per year.
OpesFidelio is a confidential Network and only shares information with other parties where it is required to do so in order to process and progress business. We will always ask your permission before so doing and will act with your agreement.
The replies give general information which should not be regarded as, or relied upon as, a complete or authoritative statement specific to your circumstances.
Whilst we make every effort to ensure that the content of our email replies is accurate and up-to-date, we cannot be held responsible for errors or omissions, or for incomplete or misleading information that we may have received from you. OpesFidelio takes no responsibility for the contents of linked websites, and the links should not be taken as our endorsement of these sites. OpesFidelio has no control over the availability of the linked pages.